Last Updated: April 2026
1. Purpose
This Shipping Policy outlines MW Closet’s procedures and standards for delivering products to customers across India. It ensures timely, safe, and transparent delivery of all orders.
2. Scope
This policy applies to all online orders placed through MW Closet’s official website (www.mwcloset.in) and on other marketplaces for delivery within India and International markets.
3. Policy Statement
MW Closet is committed to providing free, reliable, and timely delivery for all customer orders. We work with trusted logistics partners to ensure every shipment reaches customers securely and on schedule.
4. Shipping Coverage
MW Closet currently ships to all major cities and towns across India. Some remote or rural locations may have slightly extended delivery timelines based on courier availability.
5. Shipping Charges
MW Closet offers Free Shipping on all orders, with no minimum purchase value required.
6. Delivery Timelines
Orders are usually processed within 1–2 business days after order confirmation. Delivery time typically ranges between 3–7 business days, depending on the customer’s location. Unforeseen delays due to weather, holidays, or courier issues may extend timelines slightly.
7. Order Tracking
Once your order is dispatched, MW Closet will send you a tracking number and link via SMS and/or email. Tracking updates are available on the courier partner’s website or directly through www.mwcloset.in under “My Orders.”
8. Undeliverable Packages
If a package cannot be delivered due to incorrect address, repeated failed delivery attempts, or customer unavailability, MW Closet reserves the right to cancel the order and process a refund after deducting applicable logistics or handling charges.
9. Damaged or Tampered Shipments
Customers are requested to carefully inspect the parcel upon delivery. If the package appears damaged or tampered with, refuse to accept the delivery and/or notify MW Closet’s Customer Service within 48 hours at care@mwcloset.in for resolution.
10. Review Frequency
This Shipping Policy will be reviewed annually or whenever there are significant operational or logistics changes that affect delivery processes.